{"id":5577,"date":"2023-07-05T11:41:00","date_gmt":"2023-07-05T11:41:00","guid":{"rendered":"https:\/\/staging.elixirrdigital.com\/us\/?post_type=case_study&#038;p=5577"},"modified":"2026-03-16T10:48:19","modified_gmt":"2026-03-16T10:48:19","slug":"frontburner","status":"publish","type":"case_study","link":"https:\/\/staging.elixirrdigital.com\/us\/case-studies\/frontburner\/","title":{"rendered":"Reducing user journey time by 92% for FrontBurner"},"content":{"rendered":"<section\n    class=\"wp-block-banner wp-block-banner--dark standard-spacing--bg standard-spacing--bg--dark-gradient-1 wp-block-banner--full-height wp-block-banner--border-radius--default wp-block-banner--cut-corner\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"wp-component-content wp-component-content--dark wp-block-banner__content\">\n    <div class=\"wp-component-content__top\">\n                    <div class=\"wp-component-content__back-button\">\n                <a class=\"wp-component-button wp-component-button--dark btn btn--link icon icon--arrow--left icon--first btn--dark\" href=\"\/us\/case-studies\/\" >Back to Case Studies<\/a>            <\/div>\n                <p class=\"wp-component-heading heading-xsmall wp-component-content__eyebrow\">\n    Case Study<\/p>        <h1 class=\"wp-component-heading heading-large wp-component-content__title\">\n    FrontBurner<\/h1>            <\/div>\n    <div class=\"wp-component-content__bottom\">\n                    <div class=\"wp-component-content__content wysiwyg\">\n                <p>Developing a scalable data platform to streamline insights and decision-making.<\/p>\n            <\/div>\n                                            <\/div>\n<\/div>\n                    <div class=\"wp-block-banner__image\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"1098\" src=\"https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_.jpg\" class=\"attachment-banner-full-height size-banner-full-height\" alt=\"A chef in a professional kitchen, wearing a denim apron, skillfully handling a flaming pan over a gas stove, with another chef working in the background.\" srcset=\"https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_.jpg 960w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-262x300.jpg 262w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-895x1024.jpg 895w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-768x878.jpg 768w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-200x229.jpg 200w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-87x100.jpg 87w, https:\/\/staging.elixirrdigital.com\/us\/wp-content\/uploads\/sites\/2\/2025\/03\/Front-Burner_-35x40.jpg 35w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/>            <\/div>\n            <\/div>\n        <\/section>\n\n\n    <section\n        class=\"wp-block-cards wp-block-cards--light standard-spacing--bg standard-spacing--bg--light-solid wp-block-cards--columns-2 wp-block-cards--left-align\"\n            >\n        <div class=\"container wp-block-cards__container\">\n            <div class=\"wp-component-content wp-component-content--light fade-in wp-block-cards__content\">\n    <div class=\"wp-component-content__top\">\n                        <h2 class=\"wp-component-heading heading-small wp-component-content__title\">\n    About the brand<\/h2>            <\/div>\n    <div class=\"wp-component-content__bottom\">\n                    <div class=\"wp-component-content__content wysiwyg\">\n                <p>Front Burner Restaurants is a privately held company of innovative restaurant concepts in the Southwest area. Our current concepts include: Whiskey Cake Kitchen &amp; Bar, The Ranch at Las Colinas, Velvet Taco, Mexican Sugar, Ida Claire, Sixty Vines, The Keeper, Haywire, Unlawful Assembly Brewing Co, and Legacy Food Hall.<\/p>\n<h2>Executive Summary<\/h2>\n<p>FrontBurner set out to unlock the hidden value of their data. A key enabler for its business was to modernize enterprise data access and enhance analytical capabilities. Elixirr Digital and FrontBurner partnered together to define and execute a multi-phased data and analytics transformation roadmap. The Modern Data Platform then began.<\/p>\n<h2>Challenge<\/h2>\n<p>FrontBurner uses several systems to operate its business including NCR, Aloha, toast, Microsoft GP, as well as external systems from OpenTable and marketing vitals. While these systems perform their independent tasks well, data availability to create robust consolidated reporting across lines of business and functional areas is challenging. To address current challenges and position the company for future data needs and opportunities FrontBurner was looking for a strategic partner they can work with to address their data and analytics needs.<\/p>\n<h2>Approach<\/h2>\n<p>During the Foundation Phase, the new FrontBurner the EDH was deployed to the business. The overall solution was well received as it:<\/p>\n<ul>\n<li>Implemented an EDH following a lake house architecture utilizing modern technologies and frameworks.<\/li>\n<li>Simplified and optimized the data management process to reduce data duplication and acquisition\/storage inefficiencies.<\/li>\n<li>Redesigned and deployed new data models in the EDH.<\/li>\n<li>Involved a cross-functional business team for requirements, testing, and validation to align requirements and develop consistent standards.<\/li>\n<\/ul>\n<h2>AWS-Based Architecture Modernization &amp; Solution Overview<\/h2>\n<p>FrontBurner required a modern architecture that could consolidate its existing disparate warehouses into a single enterprise data hub. Key capabilities were identified and aligned with the following AWS technologies: AWS Glue to ingest data from APIs or static files; Amazon Redshift for data warehouse database; Amazon DynamoDB used for job and database object metadata; Amazon Simple Storage Service (S3) for raw storage for landing and processed data; and Amazon Spectrum used to support data quality testing and raw queries.<\/p>\n<h2>Overview:<\/h2>\n<ul>\n<li><strong>Ingestion Engine:<\/strong> This asset is responsible for extracting data assets from source systems. It manages the scheduling and orchestration of the extraction and handles publishing this data for further system consumption.<\/li>\n<li><strong>Data Lake:<\/strong> A foundational data lake was created using several AWS services. The lake leverages Amazon S3 to store raw flat files pulled from the source systems.<\/li>\n<li><strong>Transformation Engine:<\/strong> Responsible for transforming raw data into the data warehouse. This handles data cleansing, business rules, aggregations, etc.<\/li>\n<li><strong>Data Warehouse:<\/strong> This Amazon Redshift based solution follows dimensional modelling techniques to store and deliver relational data to consumers (via Power BI).<\/li>\n<\/ul>\n<h2>DevOps<\/h2>\n<p>Elixirr Digital DevOps practices were implemented from the very beginning following AWS Well-Architected Framework. Dedicated account was provisioned and configured using AWS Control Tower for each deployment environment (development, test and production).<\/p>\n<p>All resources are defined and deployed using AWS CloudFormation which at the same time provides documented infrastructure definition, allows easy and consistent deployment across all environments and easy disaster recovery.<\/p>\n<p>AWS services are used for all CICD processes: CodeCommit is used to store CloudFormation templates and all application related scripts and code. Developers commit changes which are picked up by the EventBridge event rule that starts CodePipeline job to build and deploy artifacts automatically using CodeBuild.<\/p>\n<p>Solution design guideline was to utilize serverless services as much as possible to allow maximum flexibility with resource scaling, deployment and cost management.<\/p>\n<p>AWS VPC provides fundamental network layer that is shared across all environments greatly cutting down on cost and still providing great resilience.<\/p>\n<p>AWS S3 buckets are used as cheap, scalable blob storage with encryption and versioning features enabled.<\/p>\n<p>DynamoDB is used as fast, reliable and very cheap production-ready control database for Glue jobs.<\/p>\n<p>AWS Glue Jobs, Workflows, Triggers, Databases, Tables and Crawlers are used to orchestrate entire ETL process and hydrate the datalake with fresh, well-structured data multiple times a day.<\/p>\n<p>Custom containers executing DBT model transformations jobs are scheduled and executed on AWS ECS Fargate with minimal cost and background infrastructure configuration.<\/p>\n<p>AWS Redshift as production ready data warehouse (lakehouse) is central application component holding data ready and easily accessible for any analytic processes.<\/p>\n<p>SSM Parameter Store and Secrets Manager are used to securely save parameters and secrets which are easily accessible by any other application component.<\/p>\n<p>AWS Workspaces are used to provide developers with ready-to-use workstation that allows access to needed resources residing securely in the private network.<\/p>\n<p>AWS SSO is used to easily manage user access permissions for any required resources following principle of least privilege from central location.<\/p>\n<h2>Data Modelling &amp; Transformations<\/h2>\n<p>To make data transformations fast, reliable, and easy to update Elixirr Digital leveraged DBT (Data Build Tool). The data warehouse has 4 main layers:<\/p>\n<ol>\n<li><strong>Dbt sources:<\/strong> These views represent incoming data from the data lake. Objects in this schema will have explicit source names and will have preliminary transformations \u2013 renamings, data type changes, etc.<\/li>\n<li><strong>Dbt staging:<\/strong> These views will be built from dbt sources. Here we see more complex transformation, joins, and the introduction of hashes.<\/li>\n<li><strong>EDW:<\/strong> These tables represent incoming data from one or more dbt staging views. Objects in this schema will have explicit business names such customer or invoice.<\/li>\n<li><strong>DM:<\/strong> This schema will typically hold views which join the EDW tables together to produce a subject area such as customer or invoice. We expect reporting software such as PowerBI or Tableau to connect to this layer.<\/li>\n<\/ol>\n<h2>Results and Benefits<\/h2>\n<p>Front Burner AWS infrastructure supports high volumes of data from a variety of data sources. The solution provides higher insight into Front Burners data because of the high availability, and it is stored in a unique central location. Furthermore, the solution has improved security and performance with optimized cost.<\/p>\n<p>Using the above mentioned solution, we were able to achieve the following:<\/p>\n<ul>\n<li>Delivered Highly-structured, organized, scalable, and reusable platform enabling low friction ingestion of future data sources.<\/li>\n<li>End users would normally have to enter the respective data source\u2019s portal and clickthrough multiple pages to finally view their data. A 5-10 minute journey was shorten down to less than 45 seconds.<\/li>\n<li>Integrated and homogenized data from multiple sources providing conformed enterprise reporting to all business units<\/li>\n<li>Ingested and migrated all data from disparate sources with no losses. Data is now updated to the most recent value ensuring all reporting is accurate and more real-time. End users now are able to quickly create reports without having to refresh data.<\/li>\n<li>Automated inbound pipelines and EDH processes to enable daily refreshes providing the business with easy-access insight.<\/li>\n<li>Provide improved analytic insights from transformed data. With the new and improved data model, end users no longer need to filter for certain fields and items \u2013 DBT refreshes the model twice a day ensuring any data changes reflected.<\/li>\n<li>Improve operational efficiency by empowering super users to independently discover and analyze data which improved data visibility by 75% in terms of time of ingestion to business users consuming data.<\/li>\n<\/ul>\n            <\/div>\n                                            <\/div>\n<\/div>\n                                        <div class=\"wp-block-cards__cards row-load\">\n                    <article class=\"wp-component-card wp-component-card--light wp-component-card--small wp-component-card--no-image wp-block-cards__card wp-block-cards__card--col-2        \">\n        <div class=\"wp-component-card__content\">\n        <div class=\"wp-component-card__content-top\">\n                <div class=\"wp-component-stat wp-component-stat--light wp-component-card__top-stat\">\n        <div class=\"wp-component-stat__headline\">\n                                        <span class=\"count-up\">92.5<\/span>\n                        %        <\/div>\n            <\/div>\n                                    \n        <h2 class='wp-component-card__title'>\n            reduction in user journey time\n        <\/h2>\n            <\/div>\n            <\/div>\n<\/article>\n<article class=\"wp-component-card wp-component-card--light wp-component-card--small wp-component-card--no-image wp-block-cards__card wp-block-cards__card--col-2        \">\n        <div class=\"wp-component-card__content\">\n        <div class=\"wp-component-card__content-top\">\n                <div class=\"wp-component-stat wp-component-stat--light wp-component-card__top-stat\">\n        <div class=\"wp-component-stat__headline\">\n                                        <span class=\"count-up\">75<\/span>\n                        %        <\/div>\n            <\/div>\n                                    \n        <h2 class='wp-component-card__title'>\n            increase in data visibility\n        <\/h2>\n            <\/div>\n            <\/div>\n<\/article>\n                <\/div>\n                    <\/div>\n    <\/section>\n\n\n<section\n    class=\"wp-block-previous-next wp-block-previous-next--dark standard-spacing--bg standard-spacing--bg--dark-gradient-1\"\n    >\n    <div class=\"container wp-block-previous-next__buttons fade-in\">\n                    <div class=\"wp-block-previous-next__button-wrapper\">\n                <div class=\"wp-block-previous-next__title\">\n                    Achieving a 632% increase in link clicks for ICAEW                <\/div>\n                <a class=\"wp-component-button wp-component-button--dark btn btn--secondary icon icon--arrow--left icon--first btn--dark\" href=\"https:\/\/staging.elixirrdigital.com\/us\/case-studies\/icaew\/\" >Previous<\/a>            <\/div>\n                            <div class=\"wp-block-previous-next__button-wrapper\">\n                <a class=\"wp-component-button wp-component-button--dark btn btn--secondary icon icon--arrow btn--dark\" href=\"https:\/\/staging.elixirrdigital.com\/us\/case-studies\/st-jude-medical\/\" >Next<\/a>                <div class=\"wp-block-previous-next__title\">\n                    Creating a single source of truth to improve efficiency for St. Jude Medical                <\/div>\n            <\/div>\n            <\/div>\n    <div class=\"container wp-block-previous-next__buttons fade-in\">\n        <a class=\"wp-component-button wp-component-button--dark btn btn--link icon icon--arrow btn--dark\" href=\"https:\/\/staging.elixirrdigital.com\/us\/case-studies\/\" >See all case studies<\/a>    <\/div>\n<\/section>\n\n\n    <section\n        class=\"wp-block-cards wp-block-cards--dark standard-spacing--bg standard-spacing--bg--dark-solid wp-block-cards--columns-3 wp-block-cards--resources js-cards\"\n            >\n        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             <div class=\"wp-component-tags__tag\">\n                Technical SEO            <\/div>\n                                                                                                            <\/div>\n                                            <\/div>\n                                            <\/div>\n            <\/div>\n<\/article>\n                            <\/div>\n                                                    <div class=\"swiper-slide wp-block-cards__slide\">\n                                <article class=\"wp-component-card wp-component-card--dark wp-component-card--resource wp-component-card--case_study wp-block-cards__card wp-block-cards__card--col-3            wp-component-card--link js-card-link\n        \">\n            <div class=\"wp-component-card__image\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" 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class=\"count-up\">109<\/span>\n                        %        <\/div>\n                    <p class=\"wp-component-stat__desc\">\n                increase in tracked keyword visibility            <\/p>\n            <\/div>\n    <div class=\"wp-component-stat wp-component-stat--dark wp-component-card__stat\">\n        <div class=\"wp-component-stat__headline\">\n                                        <span class=\"count-up\">84<\/span>\n                        %        <\/div>\n                    <p class=\"wp-component-stat__desc\">\n                increase in UK ranking keywords post launch             <\/p>\n            <\/div>\n                    <\/div>\n                                                    <div class=\"wp-component-card__meta\">\n                                                                            <div class=\"wp-component-card__terms\">\n                                                                                            <div class=\"wp-component-tags__tag\">\n                Standards &amp; Certification            <\/div>\n                                                                                        <span class=\"wp-component-card__terms-separator\">|<\/span>\n                                                                                                                                <div class=\"wp-component-tags__tag\">\n                Content Marketing            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                Search Marketing            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                SEO            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                Technical SEO            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                Website Migration            <\/div>\n                                           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wp-block-calls-to-action__card--no-image\">\n                        <div class=\"wp-component-content wp-component-content--light fade-in wp-block-calls-to-action__card-content\">\n    <div class=\"wp-component-content__top\">\n                <p class=\"wp-component-heading heading-xsmall wp-component-content__eyebrow\">\n    Featured Service<\/p>        <h3 class=\"wp-component-heading heading-medium wp-component-content__title\">\n    Data Strategy<\/h3>            <\/div>\n    <div class=\"wp-component-content__bottom\">\n                    <div class=\"wp-component-content__content wysiwyg\">\n                <p>Unlock the full potential of your data with a structured strategy that drives business value.<\/p>\n            <\/div>\n                                            <div class=\"wp-component-content__buttons\">\n                <a class=\"wp-component-button wp-component-button--light btn btn--tertiary\" href=\"https:\/\/staging.elixirrdigital.com\/us\/services\/cybersecurity\/data-strategy\/\" >Data Strategy<\/a>            <\/div>\n                    <\/div>\n<\/div>\n                                            <\/article>\n                            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Developing a scalable data platform to streamline insights and decision-making.<\/p>\n","protected":false},"author":5,"featured_media":5578,"template":"","related_service":[91,49,48],"related_industry":[],"class_list":["post-5577","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"card":"<article class=\"wp-component-card wp-component-card--dark wp-component-card--resource wp-component-card--case_study wp-component-card--full-width            wp-component-card--link js-card-link\n        \">\n            <div class=\"wp-component-card__image\">\n            <img width=\"868\" height=\"579\" 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class=\"wp-component-card__content-top\">\n                                                    <p class=\"wp-component-card__eyebrow\">\n                    Featured Case study                <\/p>\n                        <a href='https:\/\/staging.elixirrdigital.com\/us\/case-studies\/frontburner\/'>\n        <h2 class='wp-component-card__title'>\n            Reducing user journey time by 92% for FrontBurner\n        <\/h2>\n    <\/a>        <\/div>\n                    <div class=\"wp-component-card__content-bottom\">\n                                    <p class=\"wp-component-card__description\">\n                        Developing a scalable data platform to streamline insights and decision-making.                    <\/p>\n                                                    <div class=\"wp-component-card__stats\">\n                            <div class=\"wp-component-stat wp-component-stat--dark wp-component-card__stat\">\n        <div class=\"wp-component-stat__headline\">\n                                        <span class=\"count-up\">92.5<\/span>\n                        %        <\/div>\n                    <p class=\"wp-component-stat__desc\">\n                reduction in user journey time            <\/p>\n            <\/div>\n    <div class=\"wp-component-stat wp-component-stat--dark wp-component-card__stat\">\n        <div class=\"wp-component-stat__headline\">\n                                        <span class=\"count-up\">75<\/span>\n                                <\/div>\n                    <p class=\"wp-component-stat__desc\">\n                increase in data visibility            <\/p>\n            <\/div>\n                    <\/div>\n                                                    <div class=\"wp-component-card__meta\">\n                                                                            <div class=\"wp-component-card__terms\">\n                                                                                            <div class=\"wp-component-tags__tag\">\n                Data and Analytics            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                DevOps            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                IT Services            <\/div>\n                                                                                                            <\/div>\n                                            <\/div>\n                                            <\/div>\n            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